Privacy Policy

TERRISA Co., Ltd. is committed to maintaining the strict confidentiality of all customer information in accordance with our internal policy and the laws of Vietnam.

1. Purpose of information collection
TERRISA only collects necessary information such as full name, phone number, delivery address, email, and other relevant details to provide order consultation, confirm orders, deliver products, and assist customers during product or service use. In addition, this information may be used to send promotional programs, offers, or customer care updates when necessary.

2. Scope of information use
Customer personal information is only accessible by authorized TERRISA personnel, delivery and payment partners directly related to the order, or provided to authorities upon legal request. TERRISA does not share, disclose, or use customer information outside the stated purposes.

3. Commitment to information security
- All customer data will be securely stored and protected.
- Customers have the right to request updates, corrections, or deletion of their personal information at any time via the official hotline or email. TERRISA will promptly and transparently handle such requests.
- TERRISA strictly prohibits any unauthorized collection, use, or disclosure of customer information in any form.

Contact for privacy inquiries or complaints:
TERRISA Co., Ltd.
Head Office: 1A Pho Quang, Tan Son Hoa Ward, Ho Chi Minh City
Hotline: 0789 81 6622
Email: admin.vn@terrisa.com

TERRISA is committed to prioritizing the safety and rights of our customers, ensuring every shopping experience is reliable and completely secure.